Pricing
Pay when the work pays off
Briefing a product, searching the factory network, and messaging a factory are all free. Frenzee earns at the moment a run becomes real — a sample you approved or an order you placed — never at the first message. Here is exactly how that works.
Start a briefMaking the product
For production runs you pick one of two tiers — and you can switch between them. Most self-serve runs use the built-in margin.
Production · Default
Built-in margin
One numberon each run
The quote you see for a factory already includes Frenzee. One price, not a stack of line items. Money moves brand → Frenzee → factory, and the factory only gets paid once you confirm the goods passed QC.
- Frenzee is the merchant of record — refunds, disputes, and chargebacks run through us
- The factory's share is held until you confirm the run, so nobody gets paid for goods you haven't approved
- Honest landed cost in HK$, USD, or CNY — no hidden wire spread buried in the rate
- Nothing to set up: this is how a self-serve run works by default
Fits a first-time founder or an emerging brand who wants one clean number and someone accountable if the run goes sideways.
Production · Alternative
Retainer
Flat monthlymerchandiser on call
A flat monthly fee for ongoing merchandiser help, billed as a retainer. Frenzee never touches the run money — you pay your factories directly on your own terms.
- Frenzee stays out of the money path entirely — you settle with factories yourself
- Ongoing sourcing, quote comparison, and production tracking, the way a fractional merchandiser would work for you
- A predictable monthly cost instead of a per-run margin
- Switch between this and built-in margin from your billing settings
Fits an operator who already has supplier relationships and payment rails, and wants merchandiser hands on top — not a money rail.
Selling the product
On your shop, you decide how buyers pay you. The take only exists when Frenzee is in the money path; on your own rails it is zero.
Shop · Default
Platform payments
3% / 5%per sale
Frenzee processes the sale — cards, local methods, and multiple currencies — so you can sell on day one without setting up your own payments.
- 3% on orders over HK$2,000
- 5% on orders under HK$2,000
- Cards and local payment methods, multi-currency at checkout
- Your storefront opens turnkey — no payment setup to wire up first
Fits a seller with no payment rails of their own, or one selling to international buyers who expect cards.
Shop · Alternative
Your own rails + retainer
0%per sale
Take payment on the rails you already use — FPS, PayMe, PayNow, Zelle, Venmo, UPI, GCash. Frenzee never touches the money. You pair this with a flat monthly retainer instead of a per-sale cut.
- 0% taken on the sale — the money goes straight to you
- Use the payment methods your buyers already know
- A flat retainer covers the merchandiser and shop tooling
- Switch to platform payments any time from billing settings
Fits a seller who already has payment rails and wants zero processing taken out of each order.
How the money moves on a run
New supplier
30% down, 70% on delivery against the bill of lading — and the factory’s share stays held until you confirm the goods passed inspection.
Established supplier
30-day net after delivery, once the relationship has a track record of held prices and on-time runs.
Project sourcing
A USD 2,000 deposit gets the sourcing work moving; it converts to a cut on confirmed volume, or comes back to you, depending on what ships.
Straight answers
- When do I actually pay?
- Not when you brief, search the directory, or message a factory — all of that is free. Money only enters the picture once a run reaches a real milestone: a sample you approved, or a bulk order you placed. You pay when the work has paid off, not before.
- On the built-in-margin tier, is the factory paid right away?
- No. The factory's share is held until you confirm the goods passed inspection. Frenzee is the merchant of record, so the funds sit in escrow-style holding and release on QC. That is the whole point — nobody gets paid for goods you have not approved.
- What is the difference between a retainer and a subscription?
- A retainer is a flat monthly fee for ongoing merchandiser help, the way you would pay a fractional team member. On the retainer, Frenzee never touches your run money — you settle with factories directly. There is no per-run margin on this path.
- On my shop, who controls how buyers pay?
- You do. Pick platform payments and Frenzee processes the sale (3% over HK$2,000, 5% under) so you can sell on day one. Or use your own rails — FPS, PayMe, PayNow, Zelle, Venmo, UPI, GCash — and Frenzee takes 0% of the sale, paired with a flat retainer instead. You can switch from billing settings.
- Are the prices in this currency only?
- The shop take is quoted in HK$ because that is the home market, but the platform handles multiple currencies at checkout. Production quotes come back in the currency that makes sense for the run — HK$, USD, or CNY — always qualified, never a bare number.
Start with a brief, not a bill
Describe what you want to make. See real factories and honest landed cost before any money is on the line.
Start a briefPricing on this page is informational. Frenzee earns at a proven-value milestone in a run — never for sending an outreach message.