Pricing

Pay when the work pays off

Briefing a product, searching the factory network, and messaging a factory are all free. Frenzee earns at the moment a run becomes real — a sample you approved or an order you placed — never at the first message. Here is exactly how that works.

Start a brief

Making the product

For production runs you pick one of two tiers — and you can switch between them. Most self-serve runs use the built-in margin.

Most pick this

Production · Default

Built-in margin

One numberon each run

The quote you see for a factory already includes Frenzee. One price, not a stack of line items. Money moves brand → Frenzee → factory, and the factory only gets paid once you confirm the goods passed QC.

  • Frenzee is the merchant of record — refunds, disputes, and chargebacks run through us
  • The factory's share is held until you confirm the run, so nobody gets paid for goods you haven't approved
  • Honest landed cost in HK$, USD, or CNY — no hidden wire spread buried in the rate
  • Nothing to set up: this is how a self-serve run works by default

Fits a first-time founder or an emerging brand who wants one clean number and someone accountable if the run goes sideways.

Production · Alternative

Retainer

Flat monthlymerchandiser on call

A flat monthly fee for ongoing merchandiser help, billed as a retainer. Frenzee never touches the run money — you pay your factories directly on your own terms.

  • Frenzee stays out of the money path entirely — you settle with factories yourself
  • Ongoing sourcing, quote comparison, and production tracking, the way a fractional merchandiser would work for you
  • A predictable monthly cost instead of a per-run margin
  • Switch between this and built-in margin from your billing settings

Fits an operator who already has supplier relationships and payment rails, and wants merchandiser hands on top — not a money rail.

Selling the product

On your shop, you decide how buyers pay you. The take only exists when Frenzee is in the money path; on your own rails it is zero.

Most pick this

Shop · Default

Platform payments

3% / 5%per sale

Frenzee processes the sale — cards, local methods, and multiple currencies — so you can sell on day one without setting up your own payments.

  • 3% on orders over HK$2,000
  • 5% on orders under HK$2,000
  • Cards and local payment methods, multi-currency at checkout
  • Your storefront opens turnkey — no payment setup to wire up first

Fits a seller with no payment rails of their own, or one selling to international buyers who expect cards.

Shop · Alternative

Your own rails + retainer

0%per sale

Take payment on the rails you already use — FPS, PayMe, PayNow, Zelle, Venmo, UPI, GCash. Frenzee never touches the money. You pair this with a flat monthly retainer instead of a per-sale cut.

  • 0% taken on the sale — the money goes straight to you
  • Use the payment methods your buyers already know
  • A flat retainer covers the merchandiser and shop tooling
  • Switch to platform payments any time from billing settings

Fits a seller who already has payment rails and wants zero processing taken out of each order.

How the money moves on a run

New supplier

30% down, 70% on delivery against the bill of lading — and the factory’s share stays held until you confirm the goods passed inspection.

Established supplier

30-day net after delivery, once the relationship has a track record of held prices and on-time runs.

Project sourcing

A USD 2,000 deposit gets the sourcing work moving; it converts to a cut on confirmed volume, or comes back to you, depending on what ships.

Straight answers

When do I actually pay?
Not when you brief, search the directory, or message a factory — all of that is free. Money only enters the picture once a run reaches a real milestone: a sample you approved, or a bulk order you placed. You pay when the work has paid off, not before.
On the built-in-margin tier, is the factory paid right away?
No. The factory's share is held until you confirm the goods passed inspection. Frenzee is the merchant of record, so the funds sit in escrow-style holding and release on QC. That is the whole point — nobody gets paid for goods you have not approved.
What is the difference between a retainer and a subscription?
A retainer is a flat monthly fee for ongoing merchandiser help, the way you would pay a fractional team member. On the retainer, Frenzee never touches your run money — you settle with factories directly. There is no per-run margin on this path.
On my shop, who controls how buyers pay?
You do. Pick platform payments and Frenzee processes the sale (3% over HK$2,000, 5% under) so you can sell on day one. Or use your own rails — FPS, PayMe, PayNow, Zelle, Venmo, UPI, GCash — and Frenzee takes 0% of the sale, paired with a flat retainer instead. You can switch from billing settings.
Are the prices in this currency only?
The shop take is quoted in HK$ because that is the home market, but the platform handles multiple currencies at checkout. Production quotes come back in the currency that makes sense for the run — HK$, USD, or CNY — always qualified, never a bare number.

Start with a brief, not a bill

Describe what you want to make. See real factories and honest landed cost before any money is on the line.

Start a brief

Pricing on this page is informational. Frenzee earns at a proven-value milestone in a run — never for sending an outreach message.