Help
How Frenzee works, answers to common questions, and how to reach a person.
What Frenzee is
Frenzee helps fashion brands develop a product, compare sourcing options and manage the decisions needed to make it.
Start a new product in conversation with Frenzee. Bring your idea or reference, describe your customer and constraints, and keep unknown details open while you develop the brief. You can also edit the product directly through its technical sections.
Your product connects its materials, garment designs, supplier enquiries, quotes, samples and production records. Intelligence, saved references and canvases support that work. Reviewing a suggestion or preparing an enquiry does not approve a change or place an order.
How It Works
- 01
Start your product
Use New product to explain what you want to make. Add references and clarify their purpose, quantity, materials and commercial constraints. Missing information stays open rather than becoming an assumed requirement.
- 02
Develop and review
Work with Frenzee in conversation or edit the same product through Product details. Review garment designs, measurements, composition, construction and materials. Check each proposed change before accepting it.
- 03
Compare and source
Save and compare factory listings, then prepare an enquiry for a selected supplier. Listings are not quotes. Compare issued offers against the agreed scope, and request revised terms when your product changes.
- 04
Sample before production
Agree sample terms separately, review the physical result and record approval or a revision request. Production requires the current quote, the selected approved sample and both parties’ agreement.
- 05
Track and finish
Follow production, review inspection evidence and approve shipment scope. Dispatch, receipt, goods acceptance and payment confirmation are separate records. Resolve outstanding issues before completing the order.
- 06
Resume or get help
Return through Home, My products or a linked task to continue the same work. Use Help for a human support request. Share selected context explicitly; collaborators do not receive the owner’s full development conversation.
FAQ
An account keeps saved products available across devices and controls access to your workspace. Follow the sign-in prompt when saving or continuing account work; an unsaved draft is not a cross-device product record.
Frenzee rewrites fashion coverage published elsewhere. Every article names the publication that reported the story and links to the original. The images are made for Frenzee — a publisher’s photograph is never rehosted here, and the original text is never republished.
Choose Forgot password on the login screen and a reset link goes to the address on the account. The link works once, and setting a new password signs the account out everywhere, so every device asks for the new one.
Sign in and use Resend in the band at the top of the page — it mails a fresh link and retires the old one. If nothing lands, check the spam folder, then write to us with the form below.
Payment actions in the review platform are in demo mode: no money moves. Sample terms are separate from production terms. The production facilitation fee is 5% of net manufacturing goods value at mutual production agreement, excluding separately identified shipping, duties, taxes, samples and external inspection costs.
A person at Frenzee reads it and replies by email. Nothing sent from here is answered by a machine, and there is no queue robot in between.
Open Account to request an export or account deletion. Records linked to transactions may require review. For help with a particular record, use the form below or write to support@frenzee.co.
Pricing & Plans
What each plan includes. Every number here is the number the product enforces.
Plans aren't purchasable yet
Studio is not on sale yet. Nothing here will charge you, and nothing is waiting on you. Production is available by enquiry; the other plans are shown for comparison.
Free
$0 USD
- 3 products
- 20 image generations a month
- 2 GB of storage
- 1 technical export (PDF or CSV)
- No supplier messaging
Studio
$49 USD/mo
Comparison price only. This plan cannot currently be purchased.
- Unlimited products
- 200 image generations a month
- 50 GB of storage
- Unlimited technical exports (PDF and CSV)
- Supplier messaging
Production
Custom — contact us
- Unlimited products
- Unlimited image generations
- Unlimited storage
- Unlimited technical exports (PDF and CSV)
- Supplier messaging
Contact
Support email
Write to us directly if you would rather not use a form. It reaches the same place.
EMAIL SUPPORT — support@frenzee.co →Contact form
A person reads every message sent from here and replies by email. Nothing on this page is answered automatically.
Content & takedown
Frenzee publishes rewritten coverage of stories first reported elsewhere. Every article names its source and links to it, the original text is never republished, and no publisher image is ever rehosted.
If you hold rights in something published here and want it removed, use the form above and choose Takedown, or write to support@frenzee.co. Either route reaches the same queue and both go to a person, not a filter.
Give us the address of the page on Frenzee, or the address of your original story — either one identifies the article. Removal is a single operation: the article leaves the feed, search and every reader path, its image is deleted, and the address answers 410 Gone from then on.